Shipping Policy

Your Kavach deserves a careful journey. Every order is carefully checked, prepared and securely packed before it leaves The Kavach Co. We currently ship across India through trusted courier partners.

1. Order Processing

Once your order is successfully placed, our team begins preparing it for dispatch.

Processing time: 1–2 business days.

Orders placed on Sundays or public holidays will be processed on the next business day. Once your order has been dispatched, you will receive tracking details through your registered contact information.

2. Delivery Time

Most orders are expected to reach you within:

3–4 business days after dispatch.

Delivery timelines may vary depending on your location, pincode and courier availability. Remote and extended-service areas may require additional time.

Please note: Delivery timelines are estimates and are not guaranteed. Delays caused by courier disruptions, weather, natural events, public holidays or circumstances beyond our control may occasionally occur.

3. Shipping Charges

Free shipping across India. There are no additional shipping charges on your order unless specifically mentioned at checkout.

4. Cash on Delivery

Where Cash on Delivery is available, some orders may require verification before dispatch. Our team may contact you to confirm your:

Name
Delivery address
Phone number
Order details

Orders that cannot be verified may be cancelled before dispatch. This helps us reduce fraudulent orders and ensure that your Kavach reaches the right person.

5. Tracking Your Order

Once your order is dispatched, we will share the tracking information with you. You can use the tracking link to follow your Kavach's journey from our hands to your doorstep.

If your tracking information does not update immediately, please allow some time for the courier partner's system to register the shipment.

6. Delivery Attempts

Our courier partner will make delivery attempts at the address provided during checkout. Please ensure that:

Your delivery address is complete and accurate
Your phone number is reachable
Someone is available to receive the package where possible

If a delivery cannot be completed because of an incorrect address, unreachable recipient or repeated failed delivery attempts, the package may be returned to us. Any subsequent re-shipment may be subject to applicable shipping charges.

7. Address Changes

If you need to change your delivery address, please contact us as soon as possible after placing your order. Once an order has been dispatched, we may not be able to change the delivery address. In such cases, any address change will depend on the courier partner's ability to modify the shipment.

8. Damaged Packages

Please inspect your package when it arrives. If the outer packaging appears seriously damaged or tampered with, please document the condition before opening it. For damaged, incorrect or missing items, please refer to our Returns & Replacements Policy. An unboxing video is strongly recommended and may be required for certain claims.

9. Delivery Delays

While we work with established courier partners to deliver your order within the estimated timeframe, certain delays may occur due to circumstances outside our control, including: